Henry County, Tennessee 911
Henry County 911 Dispatch
EMS - Fire - Sheriff's Office - Police - Rescue For Emergencies, Dial 911  
   

Using 911

911 is your first source of help in times of crisis and can mean the difference in life and death.  When you dial 911 in Henry County, your call is routed to our 911 center and is immediately answered by a 911 dispatcher.  The dispatcher will see on their computer screen:

  • The phone number you are calling from
  • The address you are calling from, unless you are calling from a cell phone, then we see the longitude and latitude coordinates.
  • Which emergency agency serves your area?
  • The GIS mapping system will display your location.

The dispatcher must verify your address, gather information about the call and dispatch the appropriate response to your location.  In the event of a medical emergency, the dispatcher will provide the caller with medical instructions while the paramedics are enroute to the emergency.  In critical or in-progress calls, the dispatcher may ask you to stay on the line with them if it is safe to do so.